Shipping Policy

Because of the value of the watches we sell, an order is reviewed before it is packaged and handed to a courier. This can include confirming payment, verifying the shipping address and recipient details, and — for certain orders — a brief follow-up call or message. This step protects both you and Watch Buyers, and it means dispatch does not always happen the moment an order is placed.

Watch Buyers ships to addresses across Pakistan from our Lahore and Karachi locations. We use trusted courier services capable of handling high-value shipments; the specific courier used for a given order can depend on the destination and the value of the shipment, and will be confirmed with you as part of order verification.

Delivery timelines depend on your city, the courier handling that shipment, and how quickly order verification is completed. We do not quote a fixed number of days upfront; instead, an estimated delivery window is confirmed with you once your order has been verified and packaged for dispatch.

Every watch is packaged discreetly and securely, with attention to protecting the watch itself as well as any accompanying box, papers, or accessories included with your order. Outer packaging does not advertise the contents of the shipment.

Given the value of these shipments, a courier may require a signature or other identity/recipient confirmation at the point of delivery. If you will not be available to receive the shipment yourself, let our team know in advance so we can discuss the available options for that order.

International orders may be supported depending on the destination country, courier availability, successful transaction verification, and any applicable restrictions on shipping watches or high-value goods to that destination. Not every country can currently be served, and availability is confirmed with our team on a per-order basis before an international sale is finalized.

International customers are responsible for understanding the import requirements of their own country, and for any customs duties, VAT, sales tax, or other charges imposed by their destination country upon arrival, unless Watch Buyers has expressly agreed otherwise in writing for that specific transaction. These charges are set by the destination country, not by Watch Buyers, and we are not able to predict or control them.

Watch Buyers will not intentionally declare a false value on a shipment or misrepresent its contents in order to help a customer avoid customs duties, taxes, or import requirements.

Occasionally a shipment may be delayed by the courier, by customs processing on international orders, by weather, or by circumstances outside our control. If your order is taking longer than the estimate you were given, contact our team and we'll look into it with the courier on your behalf.

Please double-check your shipping address and contact details before confirming an order. If a shipment is delayed, returned, or misdelivered because of an incorrect or incomplete address supplied by the customer, contact our team promptly so we can work with the courier to correct it — additional charges from the courier for re-delivery or address correction may apply in that situation.

If your watch arrives damaged, appears to have been tampered with, or a shipment marked as delivered never reaches you, contact us immediately — ideally the same day — and avoid discarding the outer packaging until we've had a chance to review the situation with you and, where relevant, the courier.

Questions about a shipment, in progress or before you order? Reach our team on WhatsApp or through our contact page and we'll help directly.